ADA Compliance

  • Americans With Disabilities - Accessibility Policy and Plan


    It is the policy of the Metropolitan Government of Nashville & Davidson County that information and services on be designed to be accessible to people with disabilities. It is the responsibility of web page developers of the Information Technology Services Department (ITS) to become familiar with the guidelines for achieving universal accessibility and to apply these principles in designing and creating any pages on the official Metropolitan Government of Nashville & Davidson County Web site.


    All reasonable efforts will be made by ITS to accommodate special needs of individuals as addressed by the Americans with Disabilities Act. This is being done through thorough testing using Watchfire’s Bobby 5.0 software, in addition to rigorous research on standards and guidelines put forth by the World Wide Web Consortium’s Web Accessibility Initiative.


    Current web technology has also enabled ITS to develop a check of each visitors’ browser, upon entering the, to determine whether Macromedia Flash MX is installed on a user’s computer. If detection is not possible or it is determined that Flash does not exits, the user is automatically directed to an HTML version of Otherwise, users are sent to the Flash site.


    The use of the Metropolitan Government of Nashville & Davidson County accessibility guidelines will ensure that web sites created by ITS are developed to serve the largest possible audience. Compliance with these guidelines provides an added benefit to those users with text-based browsers, low-end processors, slow modem connections and/or no multi-media capabilities on their computer.


    According to the latest statistics available from the Bureau of the Census, there are 9.7 million people in the United States who have difficulty seeing the words and letters in ordinary newsprint, equal to 5.0% of the total population. Another 10.9 million people, or nearly 6% of the total population, have difficulty hearing what is said in an ordinary conversation with another person.


    It is the plan of ITS to continue to work closely with the Metropolitan Government of Nashville & Davidson County’s ADA office ( to increase the number of pages and services available to users of all disabilities.


    Individuals with disabilities requiring an accommodation beyond those already provided at the web portal, should e-mail providing contact information and a brief description of the accommodations required.